What is your conference substitution policy?

SUBSTITUTION POLICY: There is no substitution processing fee charge for AFP 2023 San Diego, but additional fees may apply based on the substitute's membership status. If you cannot attend the conference, you may substitute another person from your company. Once a badge is picked up, the registration cannot be substituted. All requests for substitutions must be made in writing with a completed registration form by September 15, 2023, for AFP 2023 San Diego. If you must substitute after September 15, 2023, do not send registrations to AFP - these will be processed onsite at one of the "Assistance" counters and all fees will apply.

IMPORTANT: Don’t forget to cancel or change your hotel reservation through AFP Housing. 

CANCELLATION POLICY: There is a $100 cancellation processing fee charge for AFP 2023 San Diego. AFP accepts only written cancellations to [e-mail]. Membership dues are individual, non-refundable and non-transferable.

• Cancellations for individual registrations that were purchased after November 1, 2022, and the cancellation is received by September 15, 2023, may be eligible for a refund of the registration fee, less a $100 cancellation processing fee.
• Cancellations for corporate practitioner team registrations that were purchased after November 1, 2022, and the cancellation is received by September 15, 2023, may be eligible for a refund of the lowest rate registration fee, less a $100 cancellation processing fee for each person cancelled by September 15, 2023. The lowest rates are refunded before the full rates.
• Exhibitor Portal purchases are not refundable.

There are no refunds or credits for AFP 2023 San Diego cancellations received after September 15, 2023.

All refunds will be issued in the manner in which the original transaction was received. Check refunds will take 60 business days to be processed and sent to the requestor. 

IMPORTANT: Don’t forget to cancel your hotel reservation through AFP Housing.